Kent Bennett and Associates answers calling
Kent Bennett has worked in the insurance business since 1974 and has seen the changes in the industry.
Heís been through the industry’s evolution from big office corporate insurers to the now more prevalent independent agencies such has his own.
“You do have to change with the times,” he said.
Bennett, who heads up Kent A. Bennett & Associates, has found a niche selling insurance in Montoursville.
He enjoys helping clients with their insurance and investment needs.
“We do life and health insurance and investments,” he said. “We do Medicare supplements. We do pensions and 401(k) rollovers.”
No matter the need of a customer, his agency is there to help people.
And that means providing good service.
He got started in insurance working in sales for American General in 1974.
He said that experience gave him a good foundation and learning curve for his career.
“I had a good trainer,” he recalled. “He taught me the value of doing good service.”
It’s an approach to business he has carried over to his agency.
Many of his clients have been with him for many years, and that customer loyalty trickles down to their children and even grandchildren.
“Part of the reason we are here is to help people,” he said.
His agency offers many different products from various carriers.
His approach, he said, is matching products with the individual needs of clients.
Bennett said he and Barry Rake, a longtime associate with the business, work well together.
“Barry relies a lot on me in the investment area,” he said. “I consider him our senior life guy.”
Rake said it comes down to sharing a similar philosophy of the business, including being good to the customer.
Bennett credited his small office staff for helping successfully run the operation.
And he’s not eyeing retirement just yet.
Bennett, 68, gets away from the office about 16 weeks a year, enjoying his time off tooling around the U.S. with his family in an RV.
He’s been to every state except Washington and Oregon.
Bennett and Rake simply have a love for what they do.
“I am working because I want to, not because I have to,” Bennett said.
Rake, 75, also has no desire to pack it in anytime soon.
Whatever I enjoy, I keep doing it,” he said.