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Startup Business

Phoenix: Rehabilitating the area’s people

March 4, 2008
Phoenix Rehabilitation opened about a year ago and offers people physical therapy to people around the area.

The Williamsport branch is located at 816 Westminster Avenue and the facility is directed by Nancy Wood, a licensed physical therapist.

The business is a corporately owned physical therapy company, so Wood gets billings and operations support.

“It’s really a nice way to have a practice and to make sure I am in compliance with insurance companies,” Wood said. “That way I can focus on my clinical work.”

Wood has a bachelor of science in physical therapy from Long Island University and a master of science in physical therapy from Long Island University also.

Wood also has a certification is vestibular rehabilitation. “That simply means I can work with people who are dizzy or who may have balance problems,” Wood said.

Phoenix Rehabilitation does many types of therapy, including for those who need total joint replacement, post-operative, vestibular or neurological rehabilitation.

The physical therapists can also treat people with back or neck injuries and sports injuries, and those who have been injured in auto accidents or who are being covered by workman’s compensation.

“My goal is to provide the best care to each patient in a professional, compassionate and fun environment,” Wood said. “I am dedicated to continually obtaining knowledge of current research to enhance my ability to provide the highest quality patient care.”

Wood also has another physical therapist, Wendy Hooper, that has been working for the facility since January.

Wood said patients who come to the facility are usually referred by their physician, but people can come to the facility as a direct access patient, meaning one without a referral.

“We see patients from primary care physicians, neurologists, EMT and orthopedic physicians,” Wood said. “There are many different referral sources.”

Once patients are referred they see Wood or Hooper for an initial consultation. “We evaluate what their needs and therapy goals and then we start their therapy. The nice thing about this office is they will always see the same person.”

Wood keeps in contacts with the patients physician by sending an initial evaluation after they are seen and bi-weekly updates to their physician after that.

Each patient is given a plan that is created to fit their individualized needs. “I just love meeting people from all walks of life and make whatever small difference I can make for them,” Wood said.

Wood said that most physical therapy is covered by insurance with a small out of pocket co-pay depending on the insurance. She said her clinic takes all major insurances. “For people that don’t have insurance, we do have a self-pay option,” Wood said.

The facility can also check people’s insurances to see if they are covered.

The physical therapists at the facility see about 15 to 20 patients per day and offers an additional service, massage therapy — which is not covered by insurances.

Cindy DeWald is the clinic’s massage therapist and she is nationally board certified.

Phoenix Rehabilitation and Health Services is a certified privately owned physical therapy practice, which was founded by five physical therapists, committed to providing the highest quality of care available today, according to its Web site, There are 37 locations throughout the state.


7:30 a.m. to 6:30 p.m. Monday to Thursday

7:30 a.m. to 5 p.m. Friday

Article Photos

Pictured is the physical therapy area at Phoenix Rehabilitation, which offers a wide variety of ways to rehabilitate patients.



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