The Forsburg Furnace and Air Conditioning Company's slogan "the oldest name in comfort, using the latest in technology" shows how the company uses customer service and cutting edge technology as the basis of its business.
Locally owned and operated, Forsburg Furnace and Air Conditioning Company has over 115 years experience in the residential heating and air conditioning business.
The company is located at 1920 Mahaffey Lane, off of Lycoming Creek Road, and offers furnace services, including installation, replacement and maintenance. The company has come a long way since its beginning days under the original ownership of Charles Forsburg in 1891.
Jason Carrasquillo, a Forsburg Furnace and Air Conditioning employee, works on repairing a furnace at a customer’s residence.
Stemming from horse-drawn deliveries of its earliest heating systems, Forsburg Furnace and Air Conditioning has made its way to become the oldest heating company in the state.
According to its Web site, the company is "dedicated to providing the best possible service for you and your family."
The company, which is part of the Better Business Bureau, specializes in heating, central air, and heat pumps.
Contact: Forsburg Furnace and Air Conditioning Company, 1920 Mahaffey Lane
Hours: Monday to Friday - 8 a.m. to 4:30 p.m.
William Bean, owner, said he considers his products to be cost-effective and energy-efficient.
The company sells and uses Carrier products, and feels the equipment provides customer satisfaction.
"(Carrier products are) the number one selling and number one consumer rated line in the world," Bean said, commenting that customers are typically "very happy" with the products.
Some products the company sells include gas furnaces, fan coils, air conditioners, heat pumps, boilers, air cleaners, humidifiers, evaporator coils, controls and thermostats and UV lamps.
With rising energy costs, Bean said more customers are inquiring about energy efficient products and have been installing them in their homes.
"Customers are very happy - particularly this year, because they are embracing higher efficiency and cost efficient products (that Carrier offers)," Bean said.
The company also offers a five year parts and labor warranty on all Carrier equipment.
Bean knows that when a furnace breaks down, people need them fixed immediately so he offers a 24-hour emergency service. Other services include free estimates, same day service, and financing.
Forsburg Furnace and Air Conditioning Company has a close relationship with CitiFinancial Retail Services and offers a variety of flexible options for financing a new Carrier product or system, according to the company's Web site.
With it's partnership with CitiFinancial Retail Services, the company is able to offer low monthly payments, preferred interest rates and flexible terms.
The company also does fuel cost analyses, where homeowners are quoted an amount of how much they would save if they switched from oil to gas.
The big push this year, Bean said, is determining the amount of money homeowners would save if their oil furnaces were taken out of their homes.
Bean said that his staff is factory-trained by the Carrier corporation, as well as in-house field training that is "on-going," and technicians are re-certified on a yearly basis. Furthermore, its Web site assures customers that each employee is trained to "see (the) job through from start to finish."