According to Dr. Robert J. Lewis, he and his team at Lewis Veterinary Clinic are "sincerely committed" to providing the utmost care and service to their clientele and their animals.
"We feel that with our extended hours throughout the day and offering 24 hour emergency duty, with a doctor on call - outside of our regular working hours - shows (that)," Lewis said.
Despite sometimes hectic days, Lewis said his practice constantly strives for "that personal touch," an effort he's offered to his clientele since the day he started and something he'll continue with well into the future.
Dr. Robert J. Lewis of Lewis Veterinary Clinic maintains his team is “sincerely committed”
to providing the utmost service and care to their clientele's pets. The clinic, at 6465 N. Route 220 Highway, started in 1995 in a house, and has since grown in both patient and staff numbers.
The animal clinic, located at 6465 N. Route 220 Highway in the former Horse Power Harley shop, began in 1995 as just a one-room waiting area and surgery room.
At the time of establishment, the fledgling clinic took care of both small domestic animals and went out on the road to attend to the larger, according to its website.
"We did start in a house," Lewis said. "We have grown ... to a state of the art veterinary practice. It has been unbelievable."
The practice's website further states the clinic has increased its patient base from 15 a day to seeing between 50 and 60 patients per day with the capabilities of doing up to 25 medical procedures a day.
Not only has the clinic grown physically - with an impending expansion to use all 7,800 cubic-feet of the building - its staff has grown to 16 employees, mostly on a full-time basis.
"I do think that it adds to our level of success due to knowing that each one of our employees strives for the very best care and service," he said. "They are very knowledgeable and work very hard for the betterment of each animal that walks through our door - day or night."
Due to having and continually acquiring new forms of technology, Lewis's practice has been able to provide faster turnaround services and diagnostic conclusions.
"It is nice to be able to have a client come in the door, and have them leave with their questions answered - good or bad - at that single visit," Lewis said. "We can't do that with 100 percent of our clients, but the majority. That is a comfort to our clients and to us personally.
"We feel very fortunate to have the faith of clients to allow us to continue to grow and expand to better suit their needs," he added.
Despite a strong dairy farm background where he was able to gain an interest in animals, one particular experience remains even stronger, one that triggered his drive to get to where he is now.
"I always go back to a 4-H trip that I took to Cornell University Veterinary Hospital back in 1978," he said. "It was just a tour, but I was really impressed with the facility and what they did, and that single trip gave me something to strive for that would eventually lead me here today."
In addition, Lewis's job doesn't stop at the end of a daily shift.
His own vested interest in what he does moves him to not only further educate himself but his clients and younger generations, as well, on the well being of animals.
"I try to go outside to the community as often as I can to educate kids in local schools with personal field trips at the clinic or my farm," he said.
"I also enjoy going to local schools and actually being a part of the teaching process on several topics that involve anything from plant life to animal life," Lewis added. "It is truly rewarding knowing that you are benefiting someone, either in the schools or in the clinic, with animal health."
For more information, visit www.lewisvetclinic.com.