LHU opens Student Success Center as central location for support on campus

LOCK HAVEN — Lock Haven University recently celebrated the opening of the new Student Success Center (SSC) on campus during an open house event on Aug. 24.

For the first time, LHU students will have access to a concierge-like experience, where their needs and concerns can be met and addressed by both professional staff and peer mentors.

The center will serve as a one-stop-shop to assist students in four major areas vital to student success and retention: academic success, social adjustment, financial literacy and career exploration.

The center is a hub for the various campus offices and resources that fall within these four areas. First floor offices include — Center for Global Engagement, Counseling Services, HOPE Center and the Professional Resource Closet. Second floor offices include – the Office of Student Success, the Office of Diversity Equity and Inclusion, Financial Aid, Registrar, Student Accounts, Student and Residence Life, Center for Career and Professional Development, TRIO Student Support Services (SSS), Educational Opportunity Program (EOP), Academic Improvement Plan (AIP), Academic Success Program (ASP), Disability Resources, coordination of tutoring services and Freshman Commons.

“The SSC was created to help support students in their journey toward graduation. It will provide and coordinate with a variety of programs aimed to enrich the student experience,” said Dr. Amy Downes, director of student support and retention. “Students will be able to find answers to questions, receive support and overcome barriers that can interfere with their progress.”

“The office will also reach out to students throughout the semester to offer assistance with mid-term grade concerns, class registration, as well as enrichment opportunities such as time management, study skills and other workshops,” said George Rusczyk, director of transition and outreach programs.

LHU senior social work major, Brent Khalil, alongside junior business administration major, Zoe Wise and pre-physician assistant senior and Katelyn Fitzgerald, are all student success mentors at the center.

The SSC office staff also includes Benjamin Game and Rebecca Baker, student success specialists (main campus); Trinity Werstler, student success specialist (Clearfield campus); Dakotah Miller, assistant student success specialist (main campus); Hadley Raven, assistant coordinator for the Haven Cupboard and the HOPE Center; and Tammy Kramer, administrative assistant. The center also has 25-30 student mentors on staff.

“The SSC will provide more opportunities for peer mentorship and will allow students who may be struggling to make connections with other students who can walk alongside them. This will lead to so many opportunities for students to be successful at LHU,” Fitzgerald said.

Office hours for the center are Monday through Thursday, 8 a.m. to 8 p.m. and Friday 8 a.m. to 6 p.m. To contact the office, email studentsuccess@lockhaven.edu or call 570-484-2345.


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