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Quality Air Mechanical celebrates 20 years

Quality Air Mechanical, Inc. was launched in 2002 by Jimmy Pryor, Thomas Waldman, and Paul Gray.

In the past 20 years, it has grown from its humble origins operating out of a home.

“We are a full-service department running 24/7,” Pryor said.

A fleet of vehicles manned by heating and air conditioning technicians and plumbers are ready to service commercial, industrial and residential customers.

In 2020, Quality Air Mechanical moved from its longtime site in South Williamsport to more spacious quarters at 76 Terminal Road, Montoursville.

“This is better for us,” Pryor said. “We have more room here. It’s allowed us to do things we couldn’t do before.”

The plumbing and HVAC contracting business services customers all over the state, according to Pryor.

And, keeping those customers well-serviced and satisfied has been key to the company’s growth.

With longtime employees on board, the business has managed to build up trust and loyalty too.

“We don’t have big turnover with manpower,” Pryor said.

Employees have included those trained in technical programs at Pennsylvania College of Technology and Triangle Tech.

“We do a lot of in-house training,” he added.

The COVID-19 pandemic presented its share of hurdles for the business.

“We took a lot of precautions,” Pryor said. “It was definitely a challenging time, but we got through it.”

Like many businesses, Quality Air Mechanical faces issues with obtaining materials and supplies in the same timely fashion as it did pre-pandemic.

“We are working through it,” he said.

In the meantime, the business is growing.

Pryor said he decided to start the business with his partners after concluding he could provide a better service.

At the time, he was working in the industry for another company.

“We had three vans out of a two-car garage out of Thomas’ (Waldman) house,” he said. “We were strictly an HVAC service. But one thing led to another.”

Since those days, the company has, in his words, been “on an uphill trajectory.”

Pryor has learned that it’s important to keep up with the changes in the ever-evolving industry.

Operating and owning a business, he conceded, has its challenges, an all-consuming affair of tracking and executing operations, and dealing with unexpected occurrences.

But Pryor apparently is doing what he was meant to do.

“I’ve been in his trade since 1992,” he said. “I like it.”

In 2019, Quality Air Mechanical earned a Williamsport Sun-Gazette Readers’ Choice Award.

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