Hans CedarDale Satellite is a family business
Trending
Hans CedarDale Satellite Inc. is a small, family-owned business located near Hughesville with a wide customer base and a nearly 40-year history.
Tammy Hans can be found most days at the business headquarters dealing with customers, talking on the phone, or attending to a myriad of other duties that keep her busy and patrons happy.
Business is good," she said. "It's very fun. I can't imagine doing anything else."
Tammy is the second generation of her family involved in the business started by her parents, Keith and Jeanne.
At that time, her parents decided to launch the business because they could not get cable TV where they lived outside Turbotville.
"He (Keith) started it as a side business out of home," she said.
Those were the days, Tammy recalled, of the infancy of TV satellite systems, with the large metal dishes usually located in yards of customers.
Hans CedarDale Satellite grew and relocated to Hughesville in 1991 when Tammy began working in the family business.
Over the years, Hans CedarDale has grown to some 12,000 customers spread over a large region.
"Lycoming County has been good to us," she said.
The business has five full-time employees including those involved in sales or technical support.
"We were just nominated for Retailer of the Year through DISH Network," Tammy said. "We are excited."
Installation of service of DISH customers is the bread and butter of the business. Hans CedarDale also offers internet and security services and TV sales.
The business is a visible part of the community, often appearing at home shows, fairs, and other events.
"We do the Lycoming County Fair, the Bloomsburg Fair, and the Clinton County Fair," she said. "We try to support as many businesses as we can. I think that's important."
Tammy noted that the business does a lot of advertising through print, radio, and social media.
Many businesses suffered through economic downturns during the early days of the COVID-19 pandemic, but Hans Cedar Dale was not one of them.
"We were deemed an essential business because of the internet," Tammy said. "Also, a lot of people depended on their TV."
Overall, customer support is an important part of the business, and that leads to a lot of referrals.
Many are the days, when a customer stops by the Hans CedarDale office along Route 220 in Wolf Township to ask Tammy a question about service or to add a channel.
"It's all about taking good care of people," Tammy said. "I think that is the only way you stay in business as long as you do."
With new technology and expanding streaming services, Tammy sees a bright future for the business.
As just one example, she noted that in the fall YouTube will integrate with the popular NFL game ticket to bring more professional football viewing options for customers.
The Hans CedarDale office is open Monday thru Friday, 9 a.m. to 5 p.m.
More information about the business is at www.hanscedardale.com.