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Geisinger earns 2020 CHIME recognition

Geisinger has achieved a 2020 CHIME Digital Health Most Wired recognition as a certified level 10, the highest level, from The College of Healthcare Information Management Executives (CHIME), a professional organization whose charter is to encourage the use of technology across the healthcare industry.

Each year, CHIME evaluates health and care communities around the world and measures their use of technology based on a scale from 1 to 10. A Level 1 certification denotes a health system that makes minimal use of technology or is in early stages of development. A Level 10 certification denotes a health system that is not only making broad use of technology but is also demonstrating leadership in the application and implementation of a wide variety of technology across their organization.

This award is more than just having the latest hardware and software. It recognizes that technology at Geisinger is an integrated part of how the health system serves and cares for patients and customers.

“We look at it from the perspective of the customer,” says John Kravitz, Chief Information Officer at Geisinger. “Sometimes the customer is the patient, the subscriber, the student, the provider or the employee. Every day we work hard to provide services that are superior for our customers. We try to make their jobs a little easier with technology.”

This award also recognizes the implementation and use of technology across Geisinger – from the information technology teams that develop and deploy the technology to the front-line service providers that use the capabilities.

“The organization is very big on outreach to communities that have a need for services,” said Joe Fisne, associate chief information officer at Geisinger. “We have great leadership that helps us understand what those needs are. Once you do that, applying the technology is the easy part.”

“Digital technology has been a driver of innovation in healthcare for many years now, but never to the degree that we saw in 2020 with the pandemic,” said CHIME President and CEO Russell P. Branzell.

“The Digital Health Most Wired program underscores why healthcare organizations keep pushing themselves to be digital leaders and shows what amazing feats they can achieve,” he said. “This certification recognizes their exemplary performance in 2020.”

A total of 30,091 organizations were represented in the 2020 Digital Health Most Wired program, which this year included four separate surveys: domestic, ambulatory, long-term care and international.

The surveys assessed the adoption, integration and impact of technologies in healthcare organizations at all stages of development, from early development to industry leading.

Each participating organization received a customized benchmarking report, an overall score and scores for individual levels in eight segments: infrastructure; security; business/disaster recovery; administrative/supply chain; analytics/data management; interoperability/population health; patient engagement; and clinical quality/safety.

Participants can use the report and scores to identify strengths and opportunities for improvement. Participants also received certification based on their overall performance, with level 10 being the highest.

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