PNC Bank is community oriented
PNC Bank, located both on West Fourth Street and inside the Giant store on East Third Street, is heavily involved in the Williamsport community and not just by their depository, lending, wealth management, investment and financial planning services.
“Many of our employees who work in the market are deeply involved in the community,” said Aaron Bowers, senior vice president and retail market manager for PNC in the Central PA region.
“Our purpose is to make a positive difference and to help all customers move forward financially.”
Many of the local PNC Bank employees volunteer their time to charities and local boards not to mention the strong connection the bank has with the James V. Brown Library.
The bank helps support programs at the library to help children and families have access to technology, art and literature.
“It connects to our PNC signature focus,” Bowers said. “Customer focus drives everything we do.”
PNC not only has normal bank services, but also helps “take a look at where customers are in their financial well-being” by providing investment services to help plan for retirement or the future of their family.
“We understand where their goals are,” Bowers said. “We have the customer financial wellness conversation model to help understand what their needs are…they are different from customer to customer.”
The bank even has advisors to help guide and engage in financial planning.
“We really help customers strategize on creating a legacy for their families,” Bowers added.
This gives the bank a “hometown” feel but there are so many capabilities PNC uses to help make banking the most efficient and easy process for each and every customer.
There are multiple digital channels like online and mobile banking as well as ATM needs.
“We pride ourselves on making it easy for customers … we want to make it the easiest place to bank and invest,” Bowers said.